Returns & Exchanges

At Beher USA, we prioritize the quality of our premium Iberian products; however, due to the perishable nature of our food items, returns are generally restricted to damaged or incorrect shipments. If your order arrives in less than perfect condition, please contact us within 48 hours of delivery to initiate a resolution.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, immediately inspect your package for any signs of damage, temperature compromise, or incorrect items.

• 2.
  Document the Issue

  Take clear photographs of the product, the packaging, and the shipping label to help our quality control team process your claim.

• 3.
  Contact Support

  Email our customer service team with your order number and the documentation within 48 hours of receipt.

• 4.
  Resolution Process

  Once your claim is validated, we will issue a replacement or a full refund to your original payment method.